Gravihel Gravihel Gravihel

Open menu

Data privacy policy

The Helios Group (hereinafter: the processor, contact: Količevo 65, 1230 Domžale, email: gdpr@helios-group.info respects the privacy of our users and commits to carefully protecting personal data obtained through online forms in accordance with the applicable law.

In certain parts of our website, users may voluntarily entrust us with their personal data (name, address, email etc.) In the Helios Group, we will use and store personal data until the end of the purpose for which we received personal data, or until consent is withdrawn. Through the use of appropriate technical and organizational procedures for securing personal data, we will prevent unauthorized access to or disclosure of personal data. 

In the event that the user has filled in the contact form on our website, we will use the information provided only for the purpose of correspondence. Unfortunately, if the user does not want to provide us with their contact details, we will not be able to answer their question.

In the event that the user has agreed to receiving our newsletter, we will send the newsletter to their email address until cancellation. By clicking the Unsubscribe link at the bottom of each received newsletter, the user can opt out of receiving the newsletter at any time. The user can also cancel the newsletter at any time by sending an email to: gdpr@helios-group.info with the subject line: GDPR – Helios Refinish – “Your country”.

In the event that a user has consented to the use of their data for the purpose of targeted advertising on Facebook or Google, the user will allow the processor to use advanced targeting in advertising in online media. If a user wishes to withdraw consent for this, they may do so at any time by changing the settings in the Cookies extension. In this case, the retention period is up to the user's cancellation.

In the event that the user has made a purchase on our website, we will use the information provided on the basis of the contract to process the purchase and collection or delivery. In this case, we will store the personal data for another 3 months after the goods have been dispatched. 

In the event that the user has filled in the registration form on our website, we will use the information provided only to view and use the documents available to registered users, and until the user’s cancellation.

The Helios Group occasionally entrusts certain tasks related to the processing of acquired personal data to contractual partners, with whom it has a contract on personal data processing. These partners can process the acquired data on behalf of the Helios Group only for predefined purposes and in accordance with the applicable law. When the Helios Group uses software tools or stores personal data on servers outside of the European Union for other purposes, it uses approved standard contractual provisions as part of the contract with the provider of these services as a safeguard measure.

The user may at any time request from the Helios Group access to their data and their correction (and in this respect the processing limit), data portability (in the case of personal consent or contract) or the deletion of their personal data (this does not apply to the data necessary for a contract, for the duration of its validity). The user may at any time cancel the given consent to the processing of personal data or object to the use of their data for direct marketing purposes. The user shall do so by sending a notification with the subject line/wording: GDPR – Helios Refinish – “Your country” to our e-mail address: gdpr@helios-group.info or by post to the address: Helios TBLUS d.o.o., Količevo 65, 1230 Domžale, Slovenia. The withdrawal of consent does not affect the legality of the data processing that was carried out on the basis of the consent until its cancellation. Similarly, each data subject has the right to lodge a complaint directly with the Information Commissioner if they consider that the processing of their personal data is in violation of the applicable law.